E-Genius Appliance Repair EPA Universal CertifiedEPA Certified $2M Insured Registered Charlotte, NC BusinessRegistered in Charlotte, NC

Samsung
Microwave Repair

Experienced technicians serving your neighborhood.

Samsung Microwave Repair in 3 Steps

Need Samsung microwave repair in Charlotte, NC? Tell us about not heating or unexpected shutoffs and choose a service visit.

  1. Describe Your Microwave Issue

    Report not heating, unexpected shutoffs, or an error message if shown. Include the Samsung microwave model number.

  2. Schedule Microwave Service

    Choose an available time for your Samsung microwave repair appointment in Charlotte.

  3. Review Repair Options

    Our technician checks heating, starting, and control-panel problems on your Samsung microwave, as applicable, and explains the repair estimate.

Book Samsung Microwave Repair

Quick, convenient online scheduling · Opens in a new tab.

Samsung Microwave Repair in Charlotte, NC

Need help with your Samsung microwave? E-genius Appliance Repair diagnoses common problems such as not heating, sparking, unusual noises, turntable problems, or control faults in Charlotte, NC. Our technicians focus on the appliance fault, explain the recommended repair, and use repair procedures appropriate for the model.

Schedule online or call (980) 443-5851 to request Samsung microwave repair.

Open & Available: (980) 443-5851 (980) 443-5851

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Samsung microwave troubleshooting

Common Samsung Microwave Problems

When your Samsung microwave stops heating, displays a message or has trouble starting, record the full model, construction type, chosen program and exact symptoms. The same indication can mean different things on OTR, drawer, countertop and convection models.

Examined US model and feature scope: USA multi-family microwave support. Official USA multi-family chart; individual compatible SKUs not supplied. Steam/grill/convection/weight features conditional. Unexplained labels flagged unresolved. These are possible customer-reported symptoms, not measured failure rates or a diagnosis for every model.

No heat1 topics
  • Not heating

    Possible checks: Confirm cooking rather than kitchen timer, selected power and Demo where fitted. Persistent no-heat may require internal service; do not open the cabinet.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Poor heating1 topics
  • Heating weakly

    Possible checks: Record amount, starting temperature, power level and cooking time. Supply or internal power issues are service hypotheses, not a diagnosis.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Cooking result2 topics
  • Heating unevenly

    Possible checks: Review suitable cookware, food arrangement, stirring and turntable seating if fitted. Compare the actual owner program.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Defrost not working properly

    Possible checks: Compare food amount, weight units and required standing / turning steps with the exact owner program. Weight inputs are not interchangeable across models.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Power1 topics
  • Will not turn on

    Possible checks: Record display state and whether other supplied loads work. Follow owner power checks; repeated breaker issues need qualified electrical / appliance assessment.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Start / door1 topics
  • Will not start

    Possible checks: Check door closure and obstructions, current lock state and selected cooking mode. A latch/interlock fault is a service hypothesis.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Interrupted cycle1 topics
  • Starts then stops

    Possible checks: Record time until stop, full message, whether the display resets and which mode was active. Interlock, supply, cooling and control are possible service hypotheses.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Electrical safety1 topics
  • Breaker trips

    Possible checks: Stop use after repeated trips; have supply and appliance assessed by qualified professionals. Do not keep resetting or change the circuit protection.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop use after repeated trips; have supply and appliance assessed by qualified professionals. Do not keep resetting or change the circuit protection.

    Related repair options
Arcing / safety1 topics
  • Sparks inside

    Possible checks: Stop the cycle. Record cookware, rack use, cavity condition and any visible damage; follow owner restrictions. Do not continue with repeated arcing or damaged covers.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop the cycle. Record cookware, rack use, cavity condition and any visible damage; follow owner restrictions. Do not continue with repeated arcing or damaged covers.

    Related repair options
Fire / safety1 topics
  • Smoke inside

    Possible checks: Stop operation and keep the door closed for an active cavity fire. Disconnect power only if safe; get emergency help if fire persists. Record food and cavity damage for service.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop operation and keep the door closed for an active cavity fire. Disconnect power only if safe; get emergency help if fire persists. Record food and cavity damage for service.

    Related repair options
Safety1 topics
  • Burning smell

    Possible checks: Stop use when the smell is electrical or persists without an obvious food spill; record location and mode. Internal inspection belongs to qualified service.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop use when the smell is electrical or persists without an obvious food spill; record location and mode. Internal inspection belongs to qualified service.

    Related repair options
Noise2 topics
  • Loud humming

    Possible checks: Record whether it occurs during microwave heating, fan operation or turntable movement. Power-component failure is only a service hypothesis.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Rattling noise

    Possible checks: Record tray / roller seating if fitted and whether noise follows rotation or ventilation. Inspect accessible items only with the appliance stopped.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Turntable2 topics
  • Turntable not rotating

    Possible checks: Turntable-equipped model only; check whether OFF is a supported setting, tray seating and obstruction. Motor or drive failure is a service hypothesis.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Turntable jerking

    Possible checks: Turntable-equipped model only; inspect accessible tray, roller and coupler seating with the unit stopped. Do not force the drive.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Lighting1 topics
  • Interior light not working

    Possible checks: Check which operating states should light the cavity. Lamp replacement accessibility differs by model; internal work requires qualified service.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Door1 topics
  • Door will not close

    Possible checks: Check visible food or packaging obstructions. Do not force a bent door or latch; stop use with damaged closure and arrange service.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Door / safety2 topics
  • Door damaged

    Possible checks: Stop use with a damaged door, latch, hinge or seal surface and arrange qualified service. Do not bypass the interlocks.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop use with a damaged door, latch, hinge or seal surface and arrange qualified service. Do not bypass the interlocks.

    Related repair options
  • Runs with door open

    Possible checks: Stop use and disconnect power if safe. Arrange qualified microwave service; do not test or bypass door switches.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop use and disconnect power if safe. Arrange qualified microwave service; do not test or bypass door switches.

    Related repair options
Controls2 topics
  • Touchpad not responding

    Possible checks: Record whether every key or one area is affected. Inspect external moisture/objects and lock state if fitted; follow owner cleaning instructions.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows -SE-

    Possible checks: Key circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Display / power1 topics
  • Display flickering

    Possible checks: Record reset behavior, clock loss and supply interruptions. Control/display hardware failure remains a service hypothesis.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Controls / alert1 topics
  • Beeping continuously

    Possible checks: Record full display and which key or program preceded the alert. Moisture, held controls and reminders are possible explanations.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Power / clock1 topics
  • Clock keeps resetting

    Possible checks: Record whether other power events occur and any PF or clock prompt. Distinguish power-loss behavior from a persistent electronics problem.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Mode selection1 topics
  • Timer counts down without heating

    Possible checks: Confirm actual cooking mode rather than kitchen timer and check Demo only if that feature exists. Do not infer a failed magnetron from the countdown alone.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Control lock1 topics
  • Controls locked

    Possible checks: If a lock feature exists, use the exact owner unlock sequence. Do not treat a normal lock indication as a failed keypad.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Demonstration1 topics
  • Demo mode will not turn off

    Possible checks: Demo-equipped model only. Follow the exact owner setting sequence; display spelling and button combinations are not universal.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Moisture1 topics
  • Condensation inside

    Possible checks: Record food, duration and ventilation; some vapor is expected. Persistent unusual moisture or blocked venting needs inspection.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Cavity / safety1 topics
  • Waveguide cover damaged

    Possible checks: Stop use with burning, arcing or a damaged cover; record visible condition. A model-specific inspection / cover replacement is a service task.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Stop use with burning, arcing or a damaged cover; record visible condition. A model-specific inspection / cover replacement is a service task.

    Related repair options
Cavity condition1 topics
  • Cavity coating peeling

    Possible checks: Record the location and exposed damage. Stop use if arcing or burning occurs; obtain model-specific service advice before applying any coating.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Thermal / cooling1 topics
  • Overheats and shuts off

    Possible checks: Stop and allow cooling. Record vent obstruction, duration and exact message; internal fan/limiter faults are qualified-service hypotheses.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Controls / safety1 topics
  • Cannot cancel cooking

    Possible checks: If operation cannot be stopped with the normal control, disconnect power if safe and arrange qualified service. Do not open the cabinet.

    Model / feature scope: USA multi-family microwave support. Exact researched families and gaps in Overview. Apply a named feature only if the actual model has it.

    Next step: If operation cannot be stopped with the normal control, disconnect power if safe and arrange qualified service. Do not open the cabinet.

    Related repair options
Sensor cooking16 topics
  • Shows C-10

    Possible checks: Cooking-sensor error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-11

    Possible checks: Cooking-sensor error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-12

    Possible checks: Cooking-sensor error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-11

    Possible checks: Gas-sensing circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-12

    Possible checks: Gas-sensing circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-13

    Possible checks: Gas-sensing first-stage timeout. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-14

    Possible checks: Gas-sensing dry-up condition. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-31

    Possible checks: Gas-sensing circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-32

    Possible checks: Gas-sensing circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-41

    Possible checks: Easy / PH sensing circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-42

    Possible checks: Easy / PH sensing circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-43

    Possible checks: Easy / PH sensing first-stage timeout. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-44

    Possible checks: Easy / PH sensing dry-up condition. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-61

    Possible checks: Humidity-sensing circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-62

    Possible checks: Humidity-sensing circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-63

    Possible checks: Humidity-sensing first-stage timeout. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Temperature sensing7 topics
  • Shows C-20

    Possible checks: Temperature-sensing error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-21

    Possible checks: Temperature-sensing error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-22

    Possible checks: Temperature-sensing error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-21

    Possible checks: Temperature-sensing circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-22

    Possible checks: Temperature-sensing circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-25

    Possible checks: Abnormal microwave-cooking temperature. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-26

    Possible checks: Temperature / AD threshold condition unspecified. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Steam sensor5 topics
  • Shows C-70

    Possible checks: Steam-sensing error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-71

    Possible checks: Steam-sensing error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-72

    Possible checks: Steam-sensing error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-71

    Possible checks: Steam-sensing circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-72

    Possible checks: Steam-sensing circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Function3 topics
  • Shows C-A0

    Possible checks: Function-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-A1

    Possible checks: Function-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-A2

    Possible checks: Function-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Door / controls3 topics
  • Shows C-d0

    Possible checks: Door or key-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-d1

    Possible checks: Door or key-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-d2

    Possible checks: Door or key-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Communication6 topics
  • Shows C-F0

    Possible checks: Communication-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-F1

    Possible checks: Communication-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows C-F2

    Possible checks: Communication-related error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-81

    Possible checks: Communication circuit open. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-82

    Possible checks: Communication circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-83

    Possible checks: Communication failure. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Circuit2 topics
  • Shows E-01

    Possible checks: Open-condition error; circuit unspecified. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-46

    Possible checks: Primary-open condition; circuit unspecified. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Time limit5 topics
  • Shows E-02

    Possible checks: Microwave-mode time limit exceeded. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-03

    Possible checks: Grill-mode time limit exceeded. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-04

    Possible checks: Convection-mode time limit exceeded. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-05

    Possible checks: Combination-mode time limit exceeded. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-23

    Possible checks: First-stage time limit exceeded. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Heater1 topics
  • Shows E-06

    Possible checks: Swing-heater error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Thermal protection1 topics
  • Shows E-24

    Possible checks: Temperature above permitted limit. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Cooling1 topics
  • Shows E-45

    Possible checks: Cooling-condition error. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Sensor1 topics
  • Shows E-51

    Possible checks: Sensing failure; sensor unspecified. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Memory2 topics
  • Shows E-52

    Possible checks: EEPROM circuit shorted. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
  • Shows E-53

    Possible checks: Memory read / write failure. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options
Electronic control1 topics
  • Shows E-54

    Possible checks: Zero-condition error; detail unspecified. Record the exact model, operating mode and display context.

    Model / feature scope: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

    Next step: Record full model/suffix, construction, mode, complete message and sequence. Follow the exact owner checks; request qualified service if persistent.

    Related repair options

Descriptions are possible service scenarios, not confirmed component failures. Follow the exact owner manual. Do not run an appliance with a damaged door or safety interlock, and never remove the microwave cabinet for self-repair.

Diagnosis before parts replacement

Samsung Microwave Repairs and Parts Replacement

Samsung microwave units may use different door designs, cooking modes and electronic controls. We assess the exact model and function before recommending any part or internal repair.

Samsung Microwave Heating Performance and Microwave Power Diagnosis

For your Samsung microwave, we first review the selected cooking function, power setting and any Demo or timer-only mode. Persistent poor heating may require professional assessment of protected internal systems; no component failure is assumed from the symptom alone.

Samsung Microwave Door Latch, Seal and Safety-Interlock Assessment

Inspectors assess the Samsung microwave door closing, latch response, seal integrity and safety interlocks. An appliance that runs with its door open, has a damaged door or has defeated interlocks must not be used.

Samsung Microwave Keypad, Display and Electronic-Control Diagnosis

An unresponsive keypad, blank display or recurring message can have different causes across Samsung controls. We match the complete model and code or indicator to the installed control revision before recommending a replacement.

Samsung Microwave Turntable, Drive and Interior-Component Checks

Where a turntable is fitted, we review safe positioning, drive response and abnormal noise. A non-turntable design should not be treated as a faulty turntable.

Samsung Microwave Cooking Programs and Timer Function Checks

We check the selected program, clock and timer behavior against the owner instructions for the exact model. A cooking status or entered value may not be a fault.

Samsung Microwave Electrical Supply, Cooling and High-Voltage Safety

Qualified technicians assess power interruptions, thermal cutoffs, cooling operation and suspected internal faults on the correct Samsung unit. Microwave high-voltage components can remain hazardous even when unplugged; cabinet opening and internal testing are professional-only work.

Tell us the full Samsung model and whether it is over-the-range, built-in, countertop, convection or drawer-style. Share the affected mode, precise message and any previous service. Parts and service availability depend on diagnosis.

Request Samsung Microwave Service
Model-specific reference

Samsung Microwave Error Codes & Messages

60 researched Samsung microwave code and message entries include documented faults, protective states, control messages and ordinary operating indicators. Confirm the full model and control generation before interpreting a display.

Only researched US model families: Official USA multi-family chart; individual compatible SKUs not supplied. Steam/grill/convection/weight features conditional. Unexplained labels flagged unresolved. A clock, Demo, control lock, power-level reminder or other normal indicator is not automatically a failed component.

60 researched codes and status records; 8 require model-specific verification. A displayed message alone does not identify a replacement part.

C-10Fault

Cooking-sensor error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Gas / easy / PH sensor category; individual open/short meanings are not provided. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-11Fault

Cooking-sensor error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Gas / easy / PH sensor category; individual open/short meanings are not provided. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-12Fault

Cooking-sensor error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Gas / easy / PH sensor category; individual open/short meanings are not provided. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-20Fault

Temperature-sensing error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Grouped category; no individual circuit mapping in this chart. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-21Fault

Temperature-sensing error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Grouped category; no individual circuit mapping in this chart. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-22Fault

Temperature-sensing error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Grouped category; no individual circuit mapping in this chart. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-70Fault

Steam-sensing error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Steam-sensor-equipped control only; not proof of a refillable steam tank. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-71Fault

Steam-sensing error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Steam-sensor-equipped control only; not proof of a refillable steam tank. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-72Fault

Steam-sensing error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Steam-sensor-equipped control only; not proof of a refillable steam tank. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-A0Model check

Meaning requires model-specific verification

Unverified reference context: Function-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Exact function / component not explained. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-A1Model check

Meaning requires model-specific verification

Unverified reference context: Function-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Exact function / component not explained. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-A2Model check

Meaning requires model-specific verification

Unverified reference context: Function-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. Exact function / component not explained. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-d0Fault

Door or key-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. The grouped category does not identify a specific key or interlock. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-d1Fault

Door or key-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. The grouped category does not identify a specific key or interlock. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-d2Fault

Door or key-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. The grouped category does not identify a specific key or interlock. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-F0Fault

Communication-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. The grouped category does not identify a specific board. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-F1Fault

Communication-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. The grouped category does not identify a specific board. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
C-F2Fault

Communication-related error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: Official grouped category only. The grouped category does not identify a specific board. Compatible SKUs unspecified; do not infer the failed part.

Technical reference
E-01Model check

Meaning requires model-specific verification

Unverified reference context: Open-condition error; circuit unspecified.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Source wording is insufficient for a component diagnosis.

Technical reference
E-02Protection

Microwave-mode time limit exceeded.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-03Protection

Grill-mode time limit exceeded.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-04Protection

Convection-mode time limit exceeded.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-05Protection

Combination-mode time limit exceeded.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-06Fault

Swing-heater error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-11Fault

Gas-sensing circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-12Fault

Gas-sensing circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-13Fault

Gas-sensing first-stage timeout.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Do not substitute the different Whirlpool-group E-code definitions.

Technical reference
E-14Fault

Gas-sensing dry-up condition.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-21Fault

Temperature-sensing circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-22Fault

Temperature-sensing circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-23Fault

First-stage time limit exceeded.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-24Protection

Temperature above permitted limit.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-25Fault

Abnormal microwave-cooking temperature.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-26Model check

Meaning requires model-specific verification

Unverified reference context: Temperature / AD threshold condition unspecified.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Source wording is insufficient for a component diagnosis.

Technical reference
E-31Fault

Gas-sensing circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-32Fault

Gas-sensing circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-33Input / status

Weight below permitted range.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-34Input / status

Weight above permitted range.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-35Input / status

Weight entry invalid.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-36Input / status

Door-open condition.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-41Fault

Easy / PH sensing circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-42Fault

Easy / PH sensing circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-43Fault

Easy / PH sensing first-stage timeout.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-44Fault

Easy / PH sensing dry-up condition.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-45Fault

Cooling-condition error.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-46Model check

Meaning requires model-specific verification

Unverified reference context: Primary-open condition; circuit unspecified.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Source wording is insufficient for a component diagnosis.

Technical reference
E-47Input / status

Door-open condition.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-51Model check

Meaning requires model-specific verification

Unverified reference context: Sensing failure; sensor unspecified.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Source wording is insufficient for a component diagnosis.

Technical reference
E-52Fault

EEPROM circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-53Fault

Memory read / write failure.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-54Model check

Meaning requires model-specific verification

Unverified reference context: Zero-condition error; detail unspecified.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Source wording is insufficient for a component diagnosis.

Technical reference
E-61Fault

Humidity-sensing circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Do not substitute the different Whirlpool-group E-code definitions.

Technical reference
E-62Fault

Humidity-sensing circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Do not substitute the different Whirlpool-group E-code definitions.

Technical reference
E-63Fault

Humidity-sensing first-stage timeout.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel. Do not substitute the different Whirlpool-group E-code definitions.

Technical reference
E-71Fault

Steam-sensing circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-72Fault

Steam-sensing circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-81Fault

Communication circuit open.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-82Fault

Communication circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
E-83Fault

Communication failure.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference
-SE-Fault

Key circuit shorted.

What to do: Record full model/suffix, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Applies to: Samsung USA multi-family microwave code chart; exact compatible SKU list not supplied

Scope: USA portal lists the label; compatible SKUs are not enumerated. Grill, convection, combination, swing-heater, steam and weight entries require that actual feature. Gas sensor means cooking-vapor sensing, not gas fuel.

Technical reference

Selected technical sources: Samsung Microwave - Error codes. Only apply a code definition to the model and control revision documented by the manufacturer.

Professional service

When to Schedule Samsung Microwave Repair

Request an assessment when your Samsung microwave consistently fails to heat, stops during cooking, has unsafe door operation or repeatedly displays a model-specific fault after appropriate owner-manual checks. Include the full model, construction type and mode.

  • Food remains cold or heats inconsistently during a confirmed cooking cycle.
  • The microwave will not start or stops unexpectedly during normal operation.
  • The door, latch or safety interlock does not work as intended.
  • A code or warning returns after safe, model-specific owner checks.
  • Unexpected noise, cooling or ventilation issues persist on equipped models.
  • A professional needs to evaluate internal electronics or high-voltage systems.

Considering Samsung Microwave Repair?

Looking into Samsung microwave repair in Charlotte? Whether it is control issues or interrupted cycles, see what customers say on Google about their experience with E-genius Appliance Repair before making an appointment.

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Microwave repair in Charlotte, NC

Samsung Microwave Repair

Samsung microwave switching on without heating, showing a keypad error, or stopping partway through a cycle? Describe what happens and share the model.

  • Keypad and display problems
  • Heating and door-switch symptoms
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Frequently Asked Questions About Samsung Microwave Repair

What does “C-10” mean on my Samsung microwave?

For Samsung U.S. multi-family microwave code chart; exact compatible SKU list not supplied, “C-10” indicates cooking-sensor error. Record full model number, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

What does “C-20” mean on my Samsung microwave?

For Samsung U.S. multi-family microwave code chart; exact compatible SKU list not supplied, “C-20” indicates temperature-sensing error. Record full model number, exact display, mode and sequence. Persistent errors require qualified microwave service using the matching documentation. Do not open the cabinet or select a part from the code alone.

Why is the turntable in my Samsung microwave not rotating?

On a turntable-equipped model, check that the tray and support are seated correctly and that a large dish is not obstructing movement. Some models have a turntable-off option. Report continued failure with properly fitted parts and an appropriate load.

Why does my Samsung microwave stop soon after starting?

Record the exact number of seconds, selected program, display message, and whether the door closes normally. Sensor-program conditions, overheating, door sensing, and internal faults need different checks. Repeated stopping should be assessed with the full model number.

Other Samsung Products We Service

Need service for another Samsung product? Beyond microwave, E-genius Appliance Repair supports the additional Samsung categories below. Select the closest match, or send us a request so we can review your equipment.

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